Who this is for
This service is designed for families and supporters who want practical help choosing and setting up technology for someone who may benefit from more reassurance, clearer alerts, or a simpler setup at home.
- You are worried about night-time movement, doors, routines, reassurance or difficulty calling for help.
- You want a setup that family members or supporters can actually use and respond to.
- You need help choosing the right devices and making them work together in a way that suits the person and the home.
- You want practical support, not jargon and not a pile of unopened boxes.
Common situations we can support
Night reassurance
Bed-exit, hallway movement, lighting and overnight alerts.
Door and wandering concerns
Door sensors, notifications and simple escalation routes.
Call-for-help setup
Easy buttons and routines that alert the right family members.
Home confidence after discharge
Practical setup and support when home needs to work differently.
Additional needs support
Simple, practical setups to support routine, reassurance and independence at home.
Simple starting packages
From £149
Home Assessment
Home visit, risk and routine discussion, practical recommendations and a written next-step plan.
From £399 + devices
Setup & Installation
Supply or configure selected devices, create routines, route alerts, test everything and train the family.
From £29/month
Ongoing Support
Remote tweaks, troubleshooting, settings changes and support when routines or needs shift.
How it works
- Assessment. We look at the home, the routines and the main worries.
- Recommendation. We suggest the simplest setup that is likely to help.
- Installation. We set things up, test alerts and show the family how it works.
- Follow-up. We make adjustments if needs change.
Anonymised examples
Night-time reassurance
Family worried about overnight movement and leaving the house. A simpler alert setup reduced uncertainty and made response steps clearer.
Calling for help
Someone at home needed an easier way to alert family or supporters. A straightforward button-led setup made it quicker and less stressful to ask for help.
Simplifying a cluttered setup
Family had too many disconnected devices and unclear alerts. The setup was simplified so everyone understood what would happen and who would respond.
What this service includes
- Practical recommendations based on the home and the family setup
- Installation and configuration of selected third-party devices
- Alert routing, routine setup and user testing
- Simple written instructions and family handover
- Optional follow-up support
What this service does not do
- It is not a medical device service
- It is not a substitute for clinical advice, emergency response or professional care
- It does not guarantee safety or prevention of incidents
- It does not replace family judgement or professional assessment
- It uses selected third-party devices rather than rebranded Jakoma hardware
Frequently asked questions
Is this a care service?
No. This is a practical, non-clinical home technology setup service for families.
Do you provide 24/7 monitoring?
No. Jakoma does not provide a monitoring centre or emergency response service.
Do I need Wi‑Fi?
Usually yes for most setups. We can flag this early during the assessment.
Do you need everything to be smart already?
No. Many families start with only a few well-chosen devices and build from there.
Do you only use one brand?
No. We choose from suitable third-party devices depending on the problem, the home and ease of use.
Do you use cameras?
Only where appropriate, agreed, and transparent. They are not required for every setup.
What does an assessment cost?
Assessments start from £149 within Banbridge + 30 miles.
Can you help after the first setup?
Yes. Ongoing support is available for changes, troubleshooting and refinements.
Want a calmer, clearer setup at home?
Tell us what you are worried about in plain language and we will suggest the best starting point.
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